How we use cookies and similar technologies
This Cookie Policy explains how Sunshine Learning (UK) Limited, trading as Mocklog ("Mocklog", "we", "our", or "us"), uses cookies and similar technologies on the Mocklog website, web platform, mobile application, and related services (together, the "Services").
This policy should be read with our Privacy Policy, which explains how we collect, use, store, share, and protect personal data.
Sunshine Learning (UK) Limited is registered in England and Wales under company number 07869825. Its registered office is 27 Watford Road, Wembley, England, HA0 3ET.
Cookies are small text files placed on your device when you visit a website. Similar technologies include local storage, session storage, app identifiers, software development kits (SDKs), and diagnostic tools that help websites and apps work, remember settings, measure usage, or report technical errors.
In this policy, we use the word "cookies" to cover cookies and similar technologies, unless the context requires a more specific meaning.
Based on the current Mocklog setup:
These are needed for the Services to work and cannot be switched off in our systems. They may be used to keep users signed in, maintain session security, protect against fraud, remember essential settings, route requests correctly, and record cookie choices.
These may be used to remember choices such as display settings, selected practice categories, or whether you have dismissed an on-screen notice. Where these are not strictly necessary, we will treat them as optional where required by law.
The app uses Google Analytics to understand how the Services are used and to improve performance and usability. Analytics may collect information such as screens visited, time spent using features, navigation patterns, device type, app version, and general usage events.
Analytics information is used to understand usage trends and improve the Services. We do not use analytics to build advertising profiles of children or to deliver behavioural advertising.
The app uses Sentry for crash reporting and diagnostics. This helps us identify technical errors, crashes, device or app-version issues, and stability problems so that we can fix bugs and improve reliability.
Crash reports should not be used to collect unnecessary personal information. We aim to configure diagnostic tools so that they collect only the technical information needed to identify and fix problems.
| Category | Purpose | Examples | Typical duration |
|---|---|---|---|
| Strictly necessary | Operate the Services, maintain sessions, security, login, fraud prevention, and cookie choices. | Authentication/session records, security tokens, consent record. | Session to 12 months, depending on purpose. |
| Functional / preference | Remember settings and improve usability. | Display settings, selected categories, dismissed notices. | Usually up to 12 months. |
| Analytics / performance | Understand app usage and improve the Services. | Google Analytics app events and usage patterns. | Provider default or as configured. |
| Crash reporting / diagnostics | Detect and fix errors, crashes, and stability issues. | Sentry crash logs and diagnostic reports. | As configured, for a reasonable diagnostic period. |
We do not currently use cookies or similar technologies for third-party advertising, ad targeting, cross-site behavioural tracking, selling personal data, or building advertising profiles of children.
If this changes, we will update this policy and, where required by law, ask for consent first.
Strictly necessary cookies and similar technologies do not require consent because they are needed to provide the Services.
For non-essential cookies and similar technologies, including analytics where consent is required, we will ask for consent before placing or accessing them on your device. Consent may be collected through a website cookie banner, app notice, or in-app privacy setting.
You can change or withdraw consent where controls are made available. You can also manage cookies through your browser settings, although blocking strictly necessary cookies may stop parts of Mocklog from working correctly.
Where we use third-party providers such as Google Analytics or Sentry, those providers may use their own cookies, SDKs, identifiers, or diagnostic tools subject to their own terms and privacy information.
We choose providers carefully and require appropriate contractual and security safeguards where they process personal data for us.
Mocklog is likely to be used by children under parental supervision. We do not use cookies or similar technologies to build advertising profiles of children, deliver targeted advertising to children, or track children across other websites or apps for marketing purposes.
Analytics and diagnostics are used to understand and improve the Services as a whole and to maintain reliability, subject to the child-appropriate safeguards described in our Privacy Policy.
We may update this Cookie Policy from time to time to reflect changes in the cookies, SDKs, analytics, diagnostics, technologies, providers, or legal requirements that apply to Mocklog. Where changes are material, we will take reasonable steps to notify users.
If you have questions about this Cookie Policy or wish to exercise choices regarding non-essential cookies or similar technologies, please contact: